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PPM Project Supervisor, PARSIPPANY, New Jersey

CategoryEngineering;Full Time
Job typeFull Time
CountryUnited States
StateNew Jersey
ZipNot specified
Job Summary

The Package Process Management (PPM) Project Supervisor provides support and enhancements to existing and new operations systemsto ensure projects are aligned with the corporate strategy. He/She gathers business requirements, initiates feasibility studies, and maintainsdata for the project's life cycle. The PPM Project Supervisor serves as liaison between stakeholders, software developers, and end users.

The PPM Project Supervisor creates and develops functional design requirements (e.g., user acceptance test [UAT] scripts, UAT lab testingfor PFT, DIAD/DCS, ODSe, and ORION. He/She works directly with the IT team and initiative sponsors to gather requirements, design, test,and deploy Package Flow Technology to the package centers. The PPM Project Supervisor updates user manuals to ensure functionality datais current and conducts application training to provide end users and management with information on the systems' functionality.

  • Develops business cases to ensure projects are aligned with UPS's corporate strategy
  • Performs cost benefit analyses to ensure effective use of UPS resources and maximum return-on-investment
  • Conducts survey meetings with end users to clarify business requests and determine project cost
  • Reports application defects to Information Systems (IS) to ensure resolution prior to deployment
  • Attends stakeholders' status meetings to provide application progress reports
  • Maintains application documentation to ensure user guides are current and user-friendly
  • Confers with requestors and IS to ensure project scope is clearly defined
  • Runs test scripts to ensure applications meet end users' needs

  • Demonstrates ability to understand/solve complex problems and is a c ritical thinker
  • Solicits and gathers information using various probing techniques
  • Understands technology used by the company and applies technology standards in daily work
  • Possesses analytical ability to identify routine work methods, processes, and flows
  • Experience with Microsoft Office products
  • Experience with running basic data queries via Microsoft Access or equivalent
  • Able to demonstrate proficiency using UDC, E2DC, DPS, PAS, DIAD, and ORION
  • Proficient knowledge of package operations procedures
  • Able to demonstrate proficiency using web based tools to investigate field test issues
  • Experience as a Dispatch Supervisor
  • Experience with Structured Query Language (SQL)
  • Willing to travel

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law